Privacy Policy

Cecil & Sons Heating and Cooling

Proposed Effective Date: October 14, 2026

Cecil & Sons Heating and Cooling, serving the Waldorf, Maryland area, respects your privacy and is committed to handling personal information responsibly.

1. Information We Collect

When you contact us through our website, Facebook, Instagram, advertisements, or service request forms, we may collect:

• Full name, phone number, email address, and ZIP code
• Service address and heating or cooling service needs
• Preferred appointment timing and other information you voluntarily provide

2. How We Use Your Information

We use information to respond to service inquiries, discuss installation options, provide estimates, schedule appointments, follow up on requested services, maintain customer records, and comply with applicable legal obligations.

We may send marketing communications only where permitted by law and consistent with your preferences.

3. Service Providers and Information Sharing

We may use service providers, including Meta (Facebook and Instagram), HubSpot CRM, and our scheduling or dispatch software, to collect and manage service requests.

We do not sell personal information collected through our lead forms. We may share information with providers supporting our operations or where legally required.

4. Calls, Text Messages, and Emails

Our office may contact you by telephone, email, or text regarding a service or estimate you requested.

Any marketing texts or emails will be sent only with consent or another lawful basis as required. You may opt out of marketing communications.

5. Security and Retention

We use reasonable safeguards to protect customer information. We retain information for customer service, business records, and legal obligations and remove it when no longer needed, subject to applicable requirements.

6. Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law.

7. Cookies and Advertising

Our website may use cookies or advertising measurement technologies. Before publishing, the website provider should verify actual tools in use and add appropriate disclosures and choices where required.

8. Changes to This Policy

We may update this policy and post the revised version with a new effective date.

9. Contact

Cecil & Sons Heating and Cooling
Waldorf, Maryland

Phone: (240) 893-4238

Website: https://cecilandsonshvac.com